Customer Service



Beauty. Nutrition. Wellness. Delivered.

At Medichest, our mission is to create your ideal shopping experience – one that combines friendly, personalized service with 24/7 availability, an extensive selection of brands and products, and exceptional value.

Here are five reasons you’ll love shopping with Medichest:

1. Selection

From beauty, personal care, wellness, and household essentials to specialized home health care products, Medichest has everything you need to look and feel your best every day!

2. Service

We’re among the top online drugstores in the United States, yet we’re still focused on providing outstanding service to ensure that we exceed your expectations every time you shop with us.  We’ve designed our site around your needs so that the products, information, services and answers you need are available right at your fingertips. 

We don't outsource customer support!  When you email or call Medichest, you can be sure you’re talking to someone who is just as concerned about your shopping experience as you are.

3. Savings 

You work hard for your money, so we work hard to keep our prices low, and we always extend manufacturer and supplier discounts directly to you. Top that with free shipping* and Medichest Loyalty Points, plus special sales and promotions, and your savings increase every time you shop at Medichest.

4. Speed

We know your time is valuable, so we’ve designed Medichest to help you find exactly what you need fast:

Looking for something specific?  We'll happily work with you to meet any special requests you may have.

When you shop with Medichest, you don't have to drive from store to store. You don't have to wait in line. And you'll never feel uncomfortable. Your package is delivered quickly and conveniently wherever you need it, whenever you need it.

5. Security

We employ the latest in e-commerce security technology to protect your personal data and credit card information from unauthorized access.

In an era when personal data is bought and sold like a commodity, Medichest respects your privacy.  When you entrust your personal information to us, we’ll keep it 100% confidential. We are not affiliated with any third-party sales organizations, and we will never rent, sell, or trade your personal information to anyone.

*Free ground shipping is available on qualified orders of $49+. Please see our shipping and delivery policies for more details.