Customer Service



Frequently Asked Questions

Why shop at Medichest?
Should I sign up for a Medichest account? How much does it cost?
What are Medichest Loyalty Points?
Do you offer discounts or special promotions?
What if an item I want is out of stock?
How much will my shipping charges be?
Does sales tax apply?
How can I pay for my order?
Is it safe to use my credit card?
How do I cancel or make changes to my order?
When will my order ship? When will I receive my order?
How do I track my order?
What is your return policy?
Do you offer business accounts?
Do you ship internationally?
What is your privacy policy?
I signed up for a Medichest account, but I did not receive an email. What should I do next?
Why am I receiving an error message when I try to sign in to my Medichest account?